Enterprise reliability data is operationally sensitive intellectual property. AndonEAM combines multi-tenant isolation, enterprise identity, strictly governed human approval loops, and comprehensive security reviews so your team can evaluate our posture before connecting live plant records.
These statements describe our standard platform controls. Final specifications, SLA guarantees, and shared responsibility matrices are documented in your enterprise master services agreement.
AndonEAM uses encrypted transport (TLS 1.3) for all application traffic and cloud-platform AES-256 encryption at rest. Control details, key management, automated backups, and deployment-specific responsibilities are documented during security review.
Customer workspaces are strictly partitioned by tenant, site, and user role. Dedicated VPC and single-tenant private cloud deployment options are available when contractual or compliance requirements mandate complete infrastructure separation.
The platform supports verified enterprise identities, multi-factor authentication, granular role-based access controls (RBAC), and module permissions. SAML 2.0 / OIDC single sign-on (SSO) integration is configured per organization.
AI-generated engineering outputs remain reviewable drafts requiring authorized customer approval before strategy release or downstream CMMS sync. Provenance, model rationale, and reviewer audit trails are preserved throughout the lifecycle.
AndonEAM does not use customer documentation, engineering files, or analysis outputs to train foundation or shared models. Third-party model processing, data retention windows, and regional data residency are explicitly agreed upon onboarding.
Production controls include strict least-privilege administrative access, continuous automated vulnerability scanning, automated disaster recovery, and 24/7 security monitoring. Formal incident notification protocols are established with each client.
Customer security and compliance teams can use a structured review to validate requirements against their standards.
We routinely conduct architecture diligence with customer CISO, cybersecurity, and operational technology (OT) teams. Contact us to arrange a technical review or request our security packet.